FAQ – Frequently Asked Questions
RestGuard Covers
Yes! But its not recommended as you could be carrying with you those contaminants from your first use.
Our covers are specifically designed not to interfere with the seat monitor. Most modern plane seats have adjustable headrests on which the RestGuard covers can also be attached to the headrest vertically. Follow our “How to Install” videos on our website or the guide included in your kit for proper setup.
Currently, we offer only blue. However, we’re exploring more color choices for the future.
Absolutely! RestGuard covers can be easily attached to modern headrests “vertically,” just as you would use the ears to attach a facemask to your face. Check out the animated video tutorials on our website for guidance.
The covers provided by some carriers are primarily to shield the seats from passenger contaminates and aren’t replaced until visibly dirty. We recommend that you replace those covers with a hygienic RestGuard cover.
We use a 12” x 24” non-woven, eco-friendly fabric with natural bacterial barrier properties – the same type utilized by hospitals to protect medical staff. Two braided narrow elastics are used to attach covers onto seats.
No, our headrest covers are designed for quick and easy installation. Just stretch, set, and release! You can fit them in a matter of 2 to 5 seconds without causing any delays.
While RestGuard covers can be reused, we advise against it to prevent transferring contaminants from a prior use.
Shipping & Returns
If after contacting the shipper (UPS or USPS) and you still need assistance regarding the location of your package feel free to contact us at contact@restguard.com. One of our representatives would be happy to assist you!
Once our shipping department processes your order (usually within 1-2 business days), you’ll receive an email containing your tracking info. Please allow up to 48 hours for the carrier to update the status.
For in-stock items, processing takes 1-2 business days. The standard delivery method is via USPS, with an estimated 3-5 business days for transit.
If you order multiple items, they might be shipped in separate parcels. For expedited shipping, contact us at contact@restguard.com.
We provide free shipping only within the US. International customers are responsible for shipping charges. Contact us for a quotation. contact@restguard.com.
We stand by our 100-Day Money Back Guarantee. If our products don’t meet your expectations, return any RestGuard product bought from our site within 100 days for a full refund. We’ll even pay for the cost of shipping it back. Contact us at contact@restguard.com for questions related to refunds and returns.
If the item ordered and the item received are different and/or incorrect, we will ship out the corrected item at our expense.
Wholesale
Certainly! For wholesale or retail queries, email our sales team at contact@restguard.com.
Yes, we offer corporate collaborations with our branding. Reach out to us to explore exciting branding opportunities that can elevate your business or organization’s image. email our sales team at contact@restguard.com